Are you looking to raise the bar on what’s important to your organisation’s culture? According to McKinsey’s ‘Diversity wins: How inclusion matters’ report (2020), some businesses are leading the way, yet many are still struggling to increase diversity in all areas. Developing a realistic and achievable diversity, equity and inclusion plan or resetting priorities for your current plan is a great place to start, and one we can support you with.

The benefit of the voice of the client in your organisation and employing those with lived experience is substantial. Whilst this concept is not new, engaging with those with lived experience is a growing trend, particularly in the human services space. Seeking truth from those who have used or could use your services and products is quickly becoming best practice. This collaboration with your team and co-design approach to inform strategy and service design is invaluable for client experience and social and corporate outcomes. Leading and engaging lived experience groups, client experience initiatives and sector working groups is what we do best.

To change or improve the culture of an individual, team or organisation takes time, commitment and authenticity. If diversity, equity and inclusion are a tick-a-box activity in your organisation, your team knows it. They won’t engage and the responsibility is often seen to be that of the People & Culture team who organise the morning tea on International Women's Day or sends the token email to mark various cultural milestones throughout the year. Taking your team on the journey is paramount to successful change in attitudes and behaviours or to empower those who champion diversity already. Speak to our team today about where we can help encourage and enable the hearts and minds of your team to experience a harmony day every day.